Job Purpose or Summary

We are seeking a dynamic Training Lead to join our team. This role will be responsible for designing, implementing, and evaluating comprehensive learning and development programs at UrBox.

Main Responsibilities

• Design, develop, and deliver training programs (orientation, onboarding, soft-skills, leadership skills …) aligned with organizational objectives. 
• Identify training needs through consultation with department heads, performance reviews, and feedback mechanisms.
• Coordinate with internal and external trainers to design training contents and organize training activities. 
• To be an internal trainer for inhouse soft-skill courses.
• Execute & follow up training activities including scheduling, venue arrangement and participant communication… to ensure the quality of training procedures.
• Evaluate the effectiveness of training programs through feedback analysis, post-training assessments, and performance metrics.
• Manage E-learning platform & continuously enhance training materials and methodologies to ensure relevance and engagement.
• Control the training budget, maintain accurate training records and databases.

Requirements

• Bachelor’s degree in human resources or related field
• 3+ years of experience in the similar role
• Experience in conducting & training through soft-skill classes.
• Proven experience in designing and delivering training programs in a corporate setting
• Strong project management skills with the ability to manage multiple initiatives simultaneously
• Familiarity and ability to facilitate traditional and modern training methods (mentoring, coaching, on-the-job training, e-learning,)
• Experience with Training Needs Analysis and writing training material
• Excellent communication skills in verbal and written, public speaking and presentation
• Strong Microsoft Office skills (PowerPoint, Word, Excel) and data skill
• Be able to use software to build E-learning lessons: Storyline, Ispring, Video scribe, Articulate 360… or knowing LMS, TMS are advantages
• Strategic thinker with a proactive approach to problem-solving
• Collaborative team player with a passion for developing others
• Adaptable and resilient in a fast-paced, evolving environment
• Commitment to continuous learning and professional development
• Good at English