Senior Telesales cum Key Account Executive

Ha Noi
22/05/2025
Jomo

Main Responsibilities:

  • Convert leads from Marketing by defining clients’ needs, preferences, and budget constraints
  • Collaborate with BD team to cross-sell and upsell gift items, packages, or services, contributing to revenue growth
  • Implement the business plan, taking necessary actions to achieve the assigned targets and drive business growth.
  • Monitor and track progress towards targets, regularly reporting to the line manager on key performance indicators, successes, and challenges.
  • Receive and process orders from the Business Development team, ensuring accurate entry and successful fulfillment.
  • Manage order delivery timelines with accuracy and efficiency.
    Collaborate with internal teams to optimize operational processes.

Requirements:

  • Degree of associate or bachelor’s degree
  • At least 01 experience in business development or key account management, preferably in the
    following industry: gifting, retail, merchandising…
  • Strong abilities of dealing with clients and problem-solving abilities
  • Excellent organizational skills and attention to detail to manage multiple client requests simultaneously.
  • Proficient computer skills (canvas/ Excel…) and familiarity with CRM software
  • Good at English is a plus

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