ABOUT URBOX

UrBox is Vietnam’s leading digital gifting & loyalty platform that enables businesses to integrate their reward & loyalty programs with an ever-growing network of more than 200 brands & 15,000 accepted online and offline stores in Vietnam.

UrBox has the widest network of clients in loyalty in Vietnam and provide loyalty & reward solutions to many big organizations in the aviation, banking, FMCG, Insurance, Real estate industries, and more.

KEY RESPONSIBILITIES:

• Building, developing, and maintaining automated dashboards to monitor performance metrics.
• Monitoring data quality to ensure data sources are reliable and relevant for the team’s purposes.
• Analyzing complex data to drive insightful findings and translating them into meaningful, actionable recommendations for our stakeholders.
• Motivating, mentoring, and supervising junior team members, facilitating high performance.
• Designing and implementing solutions and best-practices, with automation and scalability in mind, to empower end-users to become self-reliant.
• Collaborating with internal team to consolidate requirements, understand business needs, and deliver projects in a timely manner.
• Ad-hoc Reporting & Data Analysis duties or other responsibilities as required.
• Types of projects include customer segmentation; analyses to enhance user acquisition, engagement, conversion, retention; reporting standardization; gamification; A/B testing & experimentation analysis for product development and optimization.
• Improving the quality of analytics solutions on a consistent basis

REQUIREMENTS:

Education: University degree (BA, BSc, etc.) in a quantitative/ business major such as Statistics, Computer Science, Business Management, Finance, Information Management etc.

Professional major:

• Experience writing complex queries in SQL or other SQL-based languages.
• Strong leadership and project-management skills: defining clear team goals, delegating tasks, setting deadlines, planning, and managing numerous processes, people, and projects simultaneously.
• Work proactively with key business partners to closely monitor risks and opportunities and identify improvement opportunities.
• Foster strong relationships with business units by establishing a culture of support and shared accountability within the team.
• Sense of ownership, a growth mindset, and the ability to recommend solutions which are scalable.
• Self-learner and quick to adopt new knowledge and technical skills.
• Experience with BI/analytics/statistics tools and languages (Google BigQuery, Data Studio, R, Python, etc.)
• Solid technical/functional knowledge in statistics

Language ability: Fluent in English

Experiences:

• 4+ years’ experience in Data Analytics or Business Intelligence Excellent analytical skills and problem-solving aptitude
• At least 1 years’ experience in similar role.
• Experienced in finance, retails or e-commerce section is a plus

Essential Capabilities

• Ability to collect, organize, and analyze significant amounts of data with high attention to detail.
• Ability to visualize findings, create meaningful insights, and arrive at actionable recommendations.
• Strong spoken and written communication skills (in both English and Vietnamese) to collaborate with team members and to explain findings clearly to internal team as well as stakeholders

Additional Notes:

• Excellent listening, negotiation, and presentation abilities.
• Strong verbal and written communication skills