ABOUT URBOX

UrBox is Vietnam’s leading digital gifting & loyalty platform that enables businesses to integrate their reward & loyalty programs with an ever-growing network of more than 350 brands & 20,000 accepted online and offline stores in Vietnam.

UrBox has the widest network of clients in loyalty in Vietnam and provides loyalty & reward solutions to many big organizations in the aviation, banking, FMCG, Insurance, Real Estate industries and more.

KEY RESPONSIBILITIES:

Learning & Development (L&D) – 60%

• Training Coordination: Prepare logistics for training sessions, including meeting rooms, materials, equipment, and tea breaks. Track attendance, support trainers during sessions, and conduct post-training surveys and reports.
• Training Data Management: Update and maintain employee training records on systems (LMS or tracking files). Monitor training reports, costs, and budgets.
• Internal Communications: Draft announcements and design basic communication materials to promote a learning culture within the company.
• Onboarding Training: Coordinate onboarding programs and directly deliver basic orientation content for new employees (company policies, rules, and regulations).

Administration – 40%

• Office Supplies Management: Monitor, order, and distribute office stationery and consumables on a monthly basis.
• Asset Management: Track and inventory office equipment and coordinate with service providers for maintenance (printers, air conditioning, drinking water, etc.).
• Event Support: Assist in organizing internal engagement activities such as team building events, year-end parties, and employee birthday celebrations.
• Other Administrative Tasks: Manage incoming and outgoing correspondence and support employee business travel arrangements (flight and hotel bookings).
• Perform other tasks as assigned by the Head of Department.

REQUIREMENTS:

Education: Bachelor’s degree in Human Resource Management, Business Administration, Foreign Languages, or related fields.

Professional major: Experience in a similar role or as an HR Generalist.

Language Skills: Able to read and write in English.

Experience: 1–2 years of relevant experience.

Essential Capabilities: 

• Confident communication and presentation skills.
• Strong organizational, planning, and time management skills.
• Proficient in MS Office (especially Excel and PowerPoint) and AI tools.
• Ability to use basic design tools (e.g. Canva) is a strong advantage.

Additional Notes: Proactive, service-oriented mindset, eager to learn, and highly responsible.