ABOUT URBOX
UrBox is Vietnam’s leading digital gifting & loyalty platform that enables businesses to integrate their reward & loyalty programs with an ever-growing network of more than 350 brands & 20,000 accepted online and offline stores in Vietnam.
UrBox has the widest network of clients in loyalty in Vietnam and provides loyalty & reward solutions to many big organizations in the aviation, banking, FMCG, Insurance, Real Estate industries and more.
KEY RESPONSIBILITIES:
- Receive and process orders from the Business Development team, ensuring accurate entry and successful fulfillment.
- Act as the main contact for customers, collaborating with internal teams to deliver tailored project solutions.
- Manage order delivery timelines with accuracy and efficiency.
- Build and maintain strong, long-term client relationships.
- Develop in-depth knowledge of products, competitors, and market trends.
- Identify and propose improvements to processes and tools.
- Prepare regular performance reports to track business outcomes.
REQUIREMENTS:
- Bachelor’s degree
- At least 2 years of related experience in sales/key account management
- Intermediate in English
- Function well in a fast-paced, team-focused environment where constant change is the norm and the bar for quality is set high
- Detail-orientation with superb organizational skills and strong follow-through
- Great ability to prioritize and manage schedules
- Treats people with respect; keeps commitments; inspires the trust of others; works ethically and with integrity; upholds organizational values
