ABOUT URBOX
UrBox is Vietnam’s leading digital gifting & loyalty platform that enables businesses to integrate their reward & loyalty programs with an ever-growing network of more than 350 brands & 20,000 accepted online and offline stores in Vietnam.
UrBox has the widest network of clients in loyalty in Vietnam and provides loyalty & reward solutions to many big organizations in the aviation, banking, FMCG, Insurance, Real Estate industries and more.
KEY RESPONSIBILITIES:
- Search for, engage, and expand the network of premium merchants.
- Negotiate terms and sign contracts with partners.
- Coordinate with internal teams to ensure smooth onboarding processes.
- Maintain and develop relationships with merchants (operation support, promotion collection, POSM management, etc.).
- Proactively seek and develop exclusive benefits to support promotional projects for special clients.
- Monitor and analyze partnership performance metrics to recommend improvements and drive revenue.
- Perform other tasks as assigned by the Manager.
REQUIREMENTS:
Education: Bachelor’s degree in Hospitality Management, Tourism, Business, or a related field.
Professional Background:
- At least 2 years of experience in Partnership, Operations, or Key Account Management.
- Experience in premium services such as high-end F&B, airport services, travel, entertainment, hotels, spas, or golf is a strong plus.
Skills & Abilities:
- Strong communication and negotiation skills.
- Good analytical thinking and process control.
- Proficient in both Vietnamese and English (spoken and written).
