ABOUT URBOX
UrBox is Vietnam’s leading digital gifting & loyalty platform that enables businesses to integrate their reward & loyalty programs with an ever-growing network of more than 350 brands & 20,000 accepted online and offline stores in Vietnam.
UrBox has the widest network of clients in loyalty in Vietnam and provides loyalty & reward solutions to many big organizations in the aviation, banking, FMCG, Insurance, Real Estate industries and more.
KEY RESPONSIBILITIES:
- Manage and maintain relationships with current and potential clients (B2B) as well as business partners.
- Consolidate data and evaluate program effectiveness on a weekly/monthly basis.
- Collaborate closely with other functional departments to address client inquiries and needs.
- Coordinate with internal teams to onboard and adjust product offerings for projects.
- Support business operations through tasks such as SLA control, process tracking, data management, and performance push programs.
REQUIREMENTS:
Education: Bachelor’s degree in Business Administration, Sales, or a related field.
Professional Experience: Minimum 2–3 years of experience in Business Development or Key Account Management.
Language Proficiency: Good command of English.
Essential Capabilities
- Strong understanding of systems and processes.
- Deep knowledge of consumer behavior, customer personas, and key motivators.
- Flexible problem-solving skills and adaptability.
- Proven experience managing relationships in complex organizational structures.
- Ability to craft well-structured and compelling proposals.
