ABOUT URBOX

UrBox is Vietnam’s leading digital gifting & loyalty platform that enables businesses to integrate their reward & loyalty programs with an ever-growing network of more than 350 brands & 20,000 accepted online and offline stores in Vietnam.

UrBox has the widest network of clients in loyalty in Vietnam and provides loyalty & reward solutions to many big organizations in the aviation, banking, FMCG, Insurance, Real Estate industries and more.

KEY RESPONSIBILITIES

1. Administrative & Office Support

• Manage and organize the CEO’s schedule, meetings, and appointments.
• Coordinate logistics for meetings, events, and business trips (booking flights, hotels, transportation, etc.).
• Prepare meeting agendas, arrange meeting rooms, and ensure necessary materials are ready.
• Maintain and organize digital and physical filing systems for easy access.
• Manage office-related tasks such as ordering supplies, arranging deliveries, and handling administrative requests.

2. Personal Support to CEO

• Assist with personal appointments when required.
• Support in scheduling private events or travel itineraries.
• Manage payments, bookings, and expenses related to the CEO’s personal needs (if assigned).
• Ensure the CEO’s day-to-day life and work schedule are well balanced and organized.

3. Communication & Coordination

• Serve as the contact point between the CEO and internal departments.
• Communicate effectively with team members to follow up on tasks or deliver information from the CEO.
• Greet and host guests, clients, and business partners in a professional manner.

4. General Support

• Assist in simple administrative tasks or errands requested by the CEO.
• Ensure all documents and items required for meetings or travel are ready and complete.
• Maintain a tidy and well-organized workspace for the CEO.
• Provide general support to the CEO and office team to ensure an efficient working environment

REQUIREMENTS:

Education: Bachelor’s degree in Business Administration, Office Administration, or related field

Professional major: Business Administration, Management, Office Management, Secretarial, or similar fields

2nd language ability: Good command of English (spoken and written).

Related experiences:

• Minimum 3–5 years of experience as a Personal Assistant, Executive Assistant, or Administrative Assistant.
• Experience working directly with senior leaders, directors, or CEOs is preferred.
• Familiar with handling both business and personal tasks.

Essential capabilities:

• Excellent time management, organization, and multitasking skills.
• Strong communication and interpersonal skills.
• Discreet, trustworthy, and professional in handling confidential information.
• Friendly, service-minded, and able to adapt to different working styles.
• Capable of working under pressure and meeting deadlines.
• Good at problem solving and anticipating needs.
• Proficient in using Microsoft Office, Google Workspace, and modern communication tools

Additional notes: 

• Must be flexible and available to support outside of regular office hours when required.
• Willing to travel occasionally with or on behalf of the CEO